New Toolkit to promote modern HRM at local level in Europe published by CEGG

To build an effective local democracy, decentralization requires the strengthening of the administrative capacities of local authorities so that local administrations are able to assume their responsibilities and respond to the needs of citizens. The debate around local government reform across Europe has mainly focused on improving service delivery, achieving efficiency savings, improving governance practices and promoting local accountability and public ethics.

However, employees are arguably the most important asset of a public sector organization – it is the employees who build the relationship between citizens and local authorities, deliver public services and regularly engage with communities. The promotion of modern and effective human resources management (HRM) is therefore at the very heart of what is called “good governance at local level” and constitutes a key element of local democracy. HRM therefore aims to ensure the development of an efficient and responsible public administration for the benefit of the community served.

The mission of the Center of Expertise for Good Governance is to promote respect for the 12 principles of good democratic governance by building the capacity of civil servants at all levels. Our programs are designed around the implementation of specific toolkits whose models are easily adaptable to meet local needs and deliver quality, impact-oriented projects based on benchmarks, evaluation instruments and innovative methodologies.

Effective management of human resources is important, and its quality has a significant impact on the performance of the organization and therefore on the quality of public services. The entire life cycle should be well managed from recruitment, effective management of employees and arrangements when employees leave the organization.

This toolkit, which has been developed in response to recent trends, has extensive practical experience and with reference to good practices and standards from all Council of Europe member states. It is designed to complement other relevant toolkits such as performance management, training needs analysis, public ethics, telework and ELoGE. It will be particularly relevant for human resource practitioners in local government, as well as local government senior managers and elected officials concerned with civil service reform and improving people management.

Human Resource Management Toolkit

Mary I. Bruner