Hit Sellers Regulations Shipping to Europe

Etsy has warned sellers that those shipping to EU (European Union) countries face new requirements that presumably apply to sellers on any platform.

In an announcement on Tuesday, Etsy wrote:

“We wanted to let you know about a new consumer protection directive that has been passed in the European Union and how it may impact your store. This directive requires professional sellers who ship to the EU to identify themselves to buyers as “traders”. Under EU law, traders are required to grant their consumers a right of withdrawal (also known as a “right of withdrawal”). Certain exclusions apply, such as personalized, made-to-order and digital items.

Etsy has outlined steps for business-registered sellers to take to comply with EU laws, including adjusting their return policies to offer a minimum of 14-day returns.

In what may be even more concerning for sellers: “Add your details in the seller details section under your return policies. By doing so, we will automatically display the ‘merchant’ status and required contact information on your listings . »

Etsy noted: “This is an EU directive and Etsy will try to help you navigate your Etsy shop, but if you have any legal questions or concerns about whether this applies to you , please contact your legal advisor.”

Presumably, other marketplaces, including eBay, and other platforms will also advise sellers.

eBay and Etsy have also notified sellers of another law that affects sellers shipping to Germany: new packaging requirements. Etsy informed sellers of a new law coming into effect in Germany: “This law states that if you ship to German buyers, you will need to register your tax ID and information with LUCID Packaging Register, the database of German government data. Failure to register could result in fines of up to €200,000 and a ban on sale, and your goods could potentially be confiscated upon delivery.

And eBay has created a page on its website about the new law, explaining: “As of July 1, 2022, eBay is legally required to confirm that our sellers meet these requirements. If you violate the packaging law, your eBay account may be restricted.

Ina Steiner

Ina Steiner
Ina Steiner is the co-founder and editor of EcommerceBytes and has been reporting on e-commerce since 1999. She is a widely cited authority on marketplace selling and is the author of “Turn eBay Data Into Dollars” ( McGraw-Hill 2006). His blog was featured in the book “Blogging Heroes” (Wiley 2008). She is a member of the Online News Association (September 2005 – present) and Investigative Journalists and Editors (March 2006 – present). Follow her on Twitter at @ecommercebytes and send topical tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Mary I. Bruner